Knowing your Banks – ICICI Bank Canada
ICICI Bank Canada is a full service direct bank, which offers a comprehensive suite of personal, commercial and cross border banking products and services. ICICI Bank Canada is a wholly owned subsidiary of ICICI Bank Limited, and it is headquartered in Mumbai, India.
This particular bank has only expanded its operations into Canada in 2003. As of September 30th, 2010 ICICI Bank has an asset base of about C$5 billion.
Have their high value chequing account for three years-never had a problem. Great rate and no service charges. Any queries are solved online in two days. These people commenting are either illiterate or never think before they act. I would recommend this bank without any hesitation!
ICICI has the worst customer service. Hard to get used to the accent and speed of those customer representatives (considering I live in Toronto full of Indian descent and I never had problems understanding them in person). They almost always ask me to speak louder as they could hardly hear me (whereas it is hardly an issue when I talk to other people on the phone.) As a result, they don’t seem helpful at all. It’s quite a task to talk to those customer service folks.
Absolutely sucks! I had opened a checking account with them four months ago. Recently I transferred my money to open a 2-yr TFSA GIC:
1) They hold YOUR funds for 5 days as if you are a criminal swindling money
2) After the funds started showing as available, I went online and applied for TFSA. Two days later I get an email that my request failed because my funds were on holds. Hello? Your website showed them cleared and only after that I initiated the process.
3) Another funny part, they ask me to mail my updated SIN. WTF? I provided my SIN while opening account and they need it again?
20th century morons. Their service in India is much better than Canada. I’m going to close my account. STAY AWAY FOLKS!
@dr.me – and to add insult to injury it breaks every 5-mins. even to this day! Try moving your money to another accoutn or external bank. the end screen will be missing and you have to re-log back in to see any results. cringe.
Anyone who joins them has some serious ballz! I never joined out of pure fright!
I think icici has a bad reputation but i think if you are merely only saving and not goign to call reps or do anything else (e.g. gics) then it is a perfectly fine alternative. There rates arent good at the moment though.
There online banking is horrendous. You’d think it would have improved over the years. Its still stuck in the mid-90s.
I think there have been at least one horror story by every member of that bank.
I originally read them all but decided to join anyway because way back then they were offering rates at 4.5%. Bad mistake. Took weeks to get things resolved.
They were a sucky bank when i had joined. I ended up closing the account of how terrible their customer service was.
@bobo rotflmao…i know eh! I could never remember how many i’s and c’s there were when i wanted to tell my buddies about them when i had joined. I wanted to get them in on it too because at the time they had a referral bonus.
What they hell is an ‘icici’?
They still operating legally in Canada. Tells you how bad our system has become.
I’ve been with ICICI bank for some time. Although their interest rates are not as high as it once was all i did was just save and for me they were never a problem.
Is it safe to openly admit that i still have a HiSavings account with them?
I cant imagine someone would join beyond anything that was their hiSAVE Savings account. If one does it is just asking for trouble. No thank you!