ULTIMATE Questrade Review 2014: An In-Depth Look

Questrade Review Rating - 4 out 54 Stars out of 5Logo

When it comes to investing the trading landscape is bathed and bursting at the seams with countless discount brokerage houses. Big names like BMO Investment Line, E*Trade, RBC Direct Investing, TD Waterhouse, Interactive Brokers, and at least a dozen more are available to chose from. Sadly, through deeper analysis one can’t easily distinguish distinctive differences amongst them, especially within the circle of the big banks. Most brokerage firms primarily make their revenue through new and inventive concoctions of countless and ongoing fees pushed onto their account holders. Such fees include, but are not limited to, administrative fees, set-up fees, activity fees, inactivity fees, hidden fees, and after-hour fees. These added costs might be fine and dandy for the fractional percentage of high-volume traders simply because their sheer trade volumes and realized gains can potentially offset those expenses over time. However, for the rest of us those added and consistent fees are a reminder that over time “the house always wins”.

Questrade Offer Code (Referral)

Use Offer Code: Canada to receive $50 in Free Trades from Questrade.
Click here for more details.

Beginning investors will usually look to their local bank to open their trading account primarily out of convenience since they already possess one or more personal chequing/savings accounts with that bank and so opening a trading account is a mere phone call away. The unfortunate disaster with that approach is that big banks, and for that matter, virtually every other brokerage firm in Canada will charge you an arm and a leg for any kind of activity you do (and don’t do) in your trading account. Yes, even in this expansive internet age where everything is self-serve 24/7 convenience, commission schedules across the board are long, robust, and very much corporate bottom-line friendly. With standard rates at $29-$49 per trade being commonplace one can’t help but question if the entire industry is part of some price-fixing scheme. Where are the choices?

The Rise of Questrade® (please note that all mentions of the name “Questrade” refer to Questrade®). Founded in 1999 this company wanted to do and be something different. Seeing the growing discontent of active and inactive traders alike who were tired of watching their market gains washed away in a deluge of new brokerage fees by other companies Questrade began a process of streamlining the entire investment approach. And in so doing I think they’ve done a pretty impression job. In the rest of this review I will explore Questrade and their collective offerings in terms of the good and the bad.

First a little about me. I am not an aggressive highly active trader. Most times I will take the buy-and-hold approach as my tried-and-true investment style. And so when I buy into a company I do so for the long-term. However, at times I do get that itch and begin trading like a crazy person but this does not happen often.

Questrade offers a well-crafted industry unique ‘democratic pricing’ stock trading commission: 1¢ per share with a minimum charge of $4.95/trade and a ceiling maximum commission charge of $9.95 — ideal for long-term investors. Active traders (or anyone at any time) have the alternative option of 1¢ per share (1¢ minimum / $6.95 maximum), or a $4.95 flat stock commission charge — ideal for high volume share trades. Options investing for these active users come with an attractively low $6.95 + 75¢ per contract. And the process of enrolling into this alternative program simply involves subscribing to one of Questrade’s several advanced market data plans. This should be glanced at again! It is not a typo! Questrade offers the cheapest trades in all of Canada. Their price point is so impressive that it actually encourages new and/or small investors to jump in and take part in the investment game while also enticing disgruntled active traders of other brokerage firms to transfer in (at no charge). They make it abundantly clear that they don’t charge setup fees, annual fees, nor inactivity fees* on any of their services which is a welcome change to the industry norm.

One of the other exciting great perks of being with Questrade, announced back in February 2013, is the ability to buy ETF (Exchange Traded Funds) stock at no commission charge — they are free to buy! With so many investors turning to ETFs these days due to their low MERs and diversified reach it is a wonderful breath of fresh air to be able to do so at no cost. Questrade may be one of the first discount brokers in Canada to do such a thing, and I applaud them.

They offer several types of accounts:

  • Margin Accounts (e.g. Individual, Informal Trust, Business)
  • Registered (e.g. TFSA, RRSP, RESP)
  • Forex (FX) and Contract For Difference (CFD) Trading

And provides access to the following services:

  • Stocks
  • ETF (Exchange Traded Funds)
  • Options
  • Forex Trading
  • Debenture Trading
  • Mutual Funds
  • Gold
  • International Stocks
  • Bonds/CNSX Securities/GICs
  • Canadian IPOs
  • 1¢ per share – $4.95/trade minimum / $9.95 maximum charge
  • Free (No commission charge)
  • $9.95/trade + $1/contract, or Active @ $6.95/trade + 75¢/contract
  • cost is integrated in the pip spread @ approx. 1-2 pips
  • $30/trade
  • $9.95/online. Offline add an additional $45 for trader fee
  • $19.95/trade
  • cost is 1% of trade value (minimum charge of $195)
  • Free (No commission charge)
  • $9.95/order with a minimum order size of $5,000

New Account Sign-up

The process of opening an account online is remarkably intuitive, painless, and very quick (2 minutes for your general account, access to practice platforms, and community discussion / 15 minutes total for opening trading accounts). You will need your social insurance number (SIN), bank account information, and employer details (or source of income if unemployed). And although they have an offline printout alternative I highly recommend their secure online process instead because it reduces the amount of write-in errors and legibility issues, and supports e-Signature for online personal verification (via your SIN#).

Questrade Offer Code (Referral)

Use Offer Code: Canada to receive $50 in Free Trades from Questrade.
Click here for more details.

Sign-up Start Page

Account Selection


One of the first things you must do while signing up is to create a user ID (8-20 characters) and password (min. of 8 characters incl. 1 uppercase, 1 lowercase, and 1 numerical or symbol) for your new account. In earlier days Questrade had an automated process that generated and emailed this password, and along with your email address served as your primary login credentials. This old way became a security risk and so they thankfully changed it back in 2011 to what you see now. The benefit of creating your own user ID and password also makes it much more convenient to return to an incomplete application at a later date. Sessions time out after 30-mins of inactivity giving you ample time to collect and go over your details. After signing up online you are able to immediately sign into your new account and have a look around.

However, to officially activate your account (so as to begin trading) an initial deposit is required — $1,000 for margin accounts, $1,000 USD for forex accounts (CAD deposits are auto-converted to USD), $5,000 to trade option spreads, and $25,000 to write/sell uncovered options. Once the initial minimum deposit has cleared Questrade emails you a confirmation message. For offline applications you will be contacted by a representative confirming trading can begin. To maintain your active account in good standing a minimum equity balance of $250 is essential. It takes 1-3 business days from signing up for your account to begin trading. The longest part of the process is waiting for the funds to be received and processed by Questrade.

Questrade supports several methods to fund your account including EFT (from CAD accounts), wire transfers, cheques, pre-authorized deposits, and broker-to-broker transfers. It should be noted though that you cannot use the EFT method to send USD to your Questrade account. The reverse is possible where you can withdraw USD funds to a USD bank account (they require a void check or a pre-authorized deposit agreement form signed and stamped by the bank). To deposit USD you can set up a pre-authorized deposit agreement with Questrade which takes about 1-5 business days, or send a certified cheque/bank draft to their office, or wire transfer the funds directly to your account. Your alternative final options are to either just convert your existing CAD balance (within your Questrade account) to USD using the Exchange Funds tool (found under the My Requests tab) which can take up to 24 hours to process, or take advantage of Norbert’s Gambit (successful conversions have been confirmed). Funding your margin (or other non-registered) account by either currency type will automatically be placed into a sub-account (more about sub-accounts later) of the same type (they do not perform automatic conversions — you must execute the request on your own). Electronic withdrawals take roughly 3 business days to process and arrive into an external bank account.

An interesting related note is that Questrade continues to be the only brokerage in Canada to allow dual-currency (CAD and USD) to be held simultaneously inside registered accounts (i.e., RRSP, RESP, TFSA, LIRA, RIF, LIF) which in and of itself will save a tremendous amount of money from unnecessary conversion fees.

Back in October of last year Questrade rolled out a subtle but important revision to its inactivity fee policy. It’s actually not that bad when you peruse the details. If anything it’s quite reasonable. As has been long known Questrade does not charge an inactivity fee, but this policy adjustment can potentially charge $19.95 per calendar quarter. If, however, you make at least one commissionable trade per quarter (once every 3-months) you will not get charged any inactivity fee at all. If you are inactive for a quarter and do get charged that fee, but then go about making at least one trade in the following quarter you will receive up to $19.95 in commission-free trades. It should also be noted that all new accounts younger than 6-months are exempt from this fee (you will not get charged for being inactive). The same applies to those who are 25 years of age or younger (no inactivity fee). Also, all clients of Questrade, and households having the same physical address, with combined equity assets of at least $5,000 are exempt from this fee. For most investors this change is trivial since their assets are almost always over $5,000, and so will never get charged this inactivity fee. As I pointed out earlier, I think this change is perfectly reasonable and still miles better than all other discount brokerage houses who not only charge an inactivity fee, with no exceptions, they do so more frequently (each month) and tack on countless hidden fees which Questrade does not.

Member Login

Your account’s primary control panel is known as myQuestrade and, quite simply put, it is a beautiful experience with well thought out organization and visual appeal. Someone put a lot of love into this area. Within the panel you can view your account activity, balances and positions, manage your personal details, view statements, make fund transfers in/out of your accounts, upload/download your documents, exchange CAD/USD currency, take corporate action on shareholder communications, transfer positions, open additional accounts, retrieve tax slips, exercise options, and interact with mutual funds.

myQuestrade Home

Balances & Positions

Mutual Fund Centre

Within the My Accounts tab is the handy Upload Documents tool serving as the fastest direct delivery method for any of your documents to any of your accounts held at Questrade. No more snail mailing, faxing, or even coordinating deliveries with a representative.

Accounts #’s consist of 10 numerical digits (e.g. 12345678-90). This is a big jump from their pre-2011 6-character alphanumeric size and as such some external banks have been reported to still impose an 8-character limit for payee accounts when you attempt to send money to Questrade. To get around this you only need to provide the 1st 8-digits of your Questrade account # and the funds will still arrive successfully.

If at any time you need help on practically anything you can always use the online Questrade Live Help session (usually accessible from the top or right-hand side of Questrade’s site) — operational on weekdays (excluding holidays) from 8:00am – 8:00pm EST. I have found that using Live Help is much quicker than calling into their offices. And after speaking to several of their online representatives (those who deal with potential new accounts and others who deal with existing accounts) I found them to be very well-informed, professional, and quick in their responses. They all also took the extra time to provide web links for further reading which was a nice bonus.

As a handy note, sharholder communication is often times sent through normal mail, however, there is now a new way to change this allowing you to receive all investor correspondence electronically. Visit Investor Delivery for more details.

Account Activity / History

Located under the My Portfolio and My Accounts tabs are a slew of subcategories for providing details about trading and general account activity. These subcategories include: Balances and Positions (pictured above), Investment Return, Account Activity, Statements, Equity Trade Confirmations, and Tax Slips. When Questrade made significant changes to its UI back in 2011 they in effect moved all trading activity history into myQuestrade. This is a very welcome change because prior to this all trading activity history was provided by a third-party clearinghouse company called Penson Financial Services and you had to use a completely different site and another set of login credentials to get access to this information. Now you can get a list of all your investments (stocks, funds, bonds, etc), current cash balances and positions (in CAD and USD), total equity, buying power, and more all within one location. Trading history is maintained for 36 months while eStatements, generated monthly, are stored for 7 years. Tax slips (e.g. T5) are also available electronically for each year.

Trade Confirmations

Account Statements

Account Activity

For existing long-time Questrade members carrying trading activity prior to February 4th, 2011 you will need to visit the old Penson site located here. You will also need to know your old 6-character Questrade account #(s) because the Penson site does not know anything about the existing 10-character account # representations. Here is a quick peek at what the Penson trade activity site looks like.

Trade Activity (up to Feb 2011)

As stated above, this Penson site is only relevant to existing Questrade members who wish to access archived trading activity prior to February 2011. All new members can just ignore what I just said about Penson and skip to the next paragraph. But for those interested in Questrade’s chronological history — as noted and visually seen above — trade activity was outsourced and as such the first noticeable difference was that the web UI was completely different and very behind in the times. At the time it was still very surprising that with the skill set and desire by Questrade to offer a clean and friendly UI experience on their main web domain that they didn’t feel it necessary to pony up the cash to in-house these account activities, nor had the motivation to request web-service APIs from Penson giving them free rein to skin over the original Penson experience. Although the details held within Penson were extensive it was cluttered and confusing. The trade and settle date balances took 24 hours to be reflected in history; the same was true with buying power which updated once, at the start of each day. Most of what was found in this old Penson site is now integrated into Questrade Trading Platforms, discussed later.

Questrade margin accounts (for stocks & options trading) are comprised of two sub-accounts — one for Canadian funds, the other for US funds. This is very convenient since it reduces unnecessary conversion charges when trading US instruments. So, transactions on US equity stays as USD unlike most other brokerage firms which will perform conversions back to CAD right away. For example, with Questrade things like US dividend income from US traded stocks will remain as USD and automatically be deposited into your US sub-account. Funds can be moved between sub-accounts using myQuestrade’s Exchange Funds feature which will involve a conversion based on the spot rate at the close of market in Toronto plus a spread (+1.99% for both margin and registered accounts).

Questrade highly encourages the viewing/downloading/printing of eStatements made available in myQuestrade for all account activity at no charge. They even go as far as offering Microsoft Excel friendly output as another free alternative. However, for those who still insist on mailed paper statements, they can do so at a hefty $10/statement which can only be requested by contacting them directly by phone or through Live Help.

Trading Platform

And so begins a new era in trading platforms for Questrade. For as long as we can remember Questrade had been chugging along with their capable, but aging, platforms: QuestraderWEB, QuestraderELITE, and QuestraderPRO. Although QuestraderWEB had been renovated considerably all three had been in the wild for well over 10 years. They all performed quite well in their own right but had not kept up with the times as was evident with the offerings at other discount brokerage houses. Questrade marked a new chapter with the introduction of the Questrade IQ suite.

Questrade has been doing a lot of work behind the scenes to revamp their investor’s trading experience. When they released a whole new layout for myQuestrade one couldn’t help but head scratch and wonder why their trading platforms never received the same treatment. Well, the answer can’t be clearer: they were being updated as well — it just took them a while. The epiphany was realizing that having three separate desktop trading platforms was confusing and so they opted to retire all three in favor of a single, more modern trading platform known as Questrade IQ.

Questrade IQ is a suite composed of four flavors: Questrade IQ Web, a fully functional web-based trading platform (for Internet Explorer 8+, Google Chrome 9+, Firefox 5.5+, Safari 5.1+ for Mac Users); Questrade IQ Edge, a streamlined desktop-based trading platform (for Windows XP/Vista/7+); Questrade IQ Mobile, their first mobile entrant in the field of trading (for iPhone/iPod Touch iOS 5+, Blackberry OS 7+, and Android OS 2.3.3+); and Questrade IQ Essential, their non-install web platform designed for tablets (e.g., iPad 1/2/3+, BlackBerry Playbook, Android 3+), netbooks, and other systems/devices (e.g., Linux – Ubuntu 12+, Fedora 17+) that may not have the capability (or access) to the specific minimum requirements outlined by the others in this suite. In other words, IQ Essential is the fallback trading platform for everyone else that doesn’t quite fit into the other categories. This entire suite is free for all members and includes snap quote live Canadian/U.S. streaming Level 1 data, research tools for fundamental and technical analysis, a charting package, and more. At times market data can be delayed (up to 15 minutes) and when this happen a cute clock icon appears on-screen to let you know of the streaming hangup. And although it is made available for free, Questrade IQ can be upgraded to include one of three data packages or add à la carte feeds.

Questrade IQ Web

Questrade IQ Edge

Questrade IQ Mobile

Questrade IQ Web makes use of Microsoft’s Silverlight multimedia add-on. Silverlight is Microsoft’s answer to Adobe Flash. Flash is by far the most popular of the two browser add-ons but Questrade steered clear of using it when developing IQ Web. Why you ask? Because Flash has been widely criticized for its neverending security and performance problems; and so, due to safety concerns using Flash by its traders, and to better provide a more fluid experience Silverlight was selected instead. And it was certainly an excellent choice because its responsiveness within the top four most popular browsers is significantly faster than if it were to have been done using Flash (CPU usage was also kept to a minimum). If you don’t have Silverlight installed already you can do so when you attempt to use this online trading platform for the first time.

In terms of features and functionality, Questrade IQ Web is an excellent amalgamation of power and usability. It introduces the concept of Gadgets into its platform lexicon. A gadget is an arrangeable (drag-drop, snap-to, resizable), user-customized window of a view into your trading/market details. IQ gadgets include: Activity (a logs viewer), Balances, Message Inbox, Time and Sales (current global activity of a stock), Level 1 Quotes, Level 2 Quotes (if you paid for this addition), Quick Charts, Today’s Orders, Position Summary, and Watch List. Unlike its IQ Edge cousin, Questrade IQ Web can change its theme to be either Dark (default) or Light. There are two layouts available for IQ Web: Standard and Advanced. The default layout is Advanced. The difference between the two is that Standard does not permit any gadgets besides Balances and Level 1 Quotes (located on the right sidebar); windows are not arrangeable nor customizable; and you cannot adjust the route nor sub-route for your orders. Because of these limitations we recommend you remain in the default Advanced layout to have full access to all of IQ Web’s features. The Standard layout would be for those who just want to make quick and simple trades without any care for other details that might be cluttering their screen. Sessions timeout after 15 minutes of inactivity. Any custom changes you make in IQ Web only get saved when you manually log out; so don’t mistakenly think you can just close the browser and assume your changes will be recorded. We also noticed that any and all of your changes are lost permanently if you attempt to switch between the Standard layout and the Advanced layout. So be careful to pick and stick with one, or risk having to customize your gadgets again.

Layout – IQ Web

Gadgets – IQ Web

Order Entry – IQ Web

Questrade IQ Edge, although very similar to IQ Web, does carry a few tricks up its sleeve. IQ Edge allows for an unlimited amount of workspaces. A workspace is a screen area allowing one to open and customize a new set of gadgets or windows for a particular purpose that suits a trading environment style. Multiple easily navigatable workspaces is a valuable asset to active traders. The other big difference between IQ Edge and IQ Web is that IQ Edge offers a more advanced plate of options for order entries: AON (All or None), “iceberg” order types (large orders are broken up into smaller executable ones), and the ability to order anonymously. There are a few subtle differences too. IQ Edge allows for extensive gadget customizing which takes them well beyond what is possible in IQ Web. However, most of these customizing features are visual (e.g. float, pin, drag-drop, resize, colorize, blink text); it depends on the gadget. Curiously, gadgets don’t have a snap-to feature in IQ Edge and so they do not auto-arrange when the main application window resizes. It was a bit inconvenient but not a big deal because most people just position their gadgets at a particular spot and maintain the application window at a set size. Interestingly, any gadget customizations you make in IQ Edge does not transfer over to IQ Web, and vice versa. However, ticker symbols and related data inside gadgets are properly maintained and do transfer over between web/desktop environments. IQ Edge also only carries the “Dark” theme (recall that IQ Web carries both a “Dark” and “Light” theme).

One additional allure of IQ Edge is that it gives a trader the sense of comfort knowing their platform’s trading activity will not be delayed or experience hiccups as might be the case if using a web browser. IQ Edge was written from the ground up using optimized C++ code and deployed for Intel/AMD processors ensuring the speediest of responses for the most diehard of active traders. Unfortunately, at the time of this writing there is no 64-bit version of IQ Edge. It will still run normally on 64-bit systems; it just won’t be running as efficiently as it could be. Here’s hoping that in the near future an optimized 64-bit version of IQ Edge will be available.

Layout – IQ Edge

Charts – IQ Edge

Order Entry – IQ Edge

And then we have Questrade IQ Essential which serves as Questrade’s answer for those who, for one reason or another, may not have access to (or be compatible with) one of their other trading platform offerings. This would be the perfect choice for Linux desktop users or the ever growing presence of tablet carriers. Because IQ Essential is a fully compliant HTML5 browser-based experience, unlike its IQ Web and IQ Mobile siblings, it does not require a download or any third-party add-on (i.e., Microsoft Silverlight plugin) to be fully functional. As such this platform can also serve as an alternative option for Windows and Mac OS X users who for security reasons may prefer not to use Silverlight at all. Technically, IQ Mobile is a free download from Google Play and Apple’s App Store and so smartphones using other operating systems (e.g., BlackBerry, Linux, Windows Phone mobile operating system — Nokia) can still get access to it as an HTML5 web app.

Taking a spin with this platform was an incredibly liberating experience. IQ Essential was surprisingly lightning fast and responsive in every web browser we tested. Memory and CPU footprint usage was astonishingly small despite the depth of options, activity, and functionality it had to offer. It’s very clear IQ Essential preludes Questrade’s bolder steps of one day unifying IQ Mobile, IQ Web, and IQ Essential under one brand offering — a full-featured web-based experience for every device and every system any time, anywhere; a glimpse into the nascent future of stock trading platforms.

Layout – IQ Essential

Positions – IQ Essential

Charts – IQ Essential

Unquestionably, this new trading platform suite is a giant leap in the right direction for Questrade. The collection encompasses everything QuestraderWEB, QuestraderPRO, and QuestraderELITE had and some. And this suite does so in the most intuitive, feature-rich way. By taking the bold step to retire their older platforms by supplanting them with a new next-generation trading environment it is a sign that Questrade cares deeply about providing the best experience for the casual trader and demanding active user.

Interestingly, upon further investigation that spanned several months we found that new releases for this suite is always consistent and swift — a major new release occurs every month — bringing with it a slew of enhancements and bug fixes, based on direct user feedback of their online community discussion forum: The Exchange.

A unique feature which i am surprised other brokerages have not yet duplicated is the clever partnerships Questrade has with third party websites (e.g., iShares ETFs) — providing one-click Buy Now buttons across the web — permitting on the fly quick trades that whisk the buyer back into the IQ platform to complete the pre-filled order ticket. It’s wonderfully handy!

The long requested single sign-on feature is now available for Questrade members. You now use one user ID and password to access the trading platform, myQuestrade, and the Exchange. This saves a tremendous amount of time because in the past Questrade had originally required at least three different sign-on credentials to access each of their trading landscapes, and so to no surprise this was a heavily requested feature. We welcome its addition.

To get a better feel of what Questrade IQ has to offer here is a collection of video tutorials overviewing this trading platform’s most common features.

Videos - IQ Web

Videos - IQ Edge

Videos - IQ Essential

Now, to give you a better sense of who Questrade is and how much they’ve improved here’s a flash from the past with a historical look at their prior trading platforms. If you are not interested in knowing more about their past feel free to skip over this paragraph. Some time back, prior to Questrade IQ, Questrade offered a few other trading platforms for stocks and options: QuestraderWEB, their free trading platform, and QuestraderPRO and QuestraderELITE, desktop applications requiring a monthly subscription fee. For the remainder of this discussion I will only focus on QuestraderWEB. QuestraderWEB was a web-based application (fully compatible with Firefox 3.6+, Internet Explorer 7+, Safari 4+, Chrome 7+, and Opera 8+) with a very pretty and intuitive user interface not dissimilar to the myQuestrade control panel. It was Questrade’s only free platform at the time and although it included unlimited instant quotes these quotes were not updated in real-time unless you refreshed the web page. It took about 10 mins of non-refreshing before quotes were updated. For real-time live streaming quotes you were required to upgrade QuestraderWEB to include QuoteStream, a $19.95/month additional charge. This older platform required the Java plugin within your browser to function correctly.


QuestraderPRO / ELITE

For a closer look at what QuestraderWEB was like check out the following video tutorial collection. It walks you through and performs common transactions within that older platform. You will get a pretty good idea of how Questrade’s older platform was like prior to their shifting gears and moving in the direction of the more intuitively streamlined Questrade IQ suite.

Videos – QuestraderWEB

One of the things I wish was included in the platform was some kind of transaction cost calculator that took into consideration exchange rates (estimated). Other brokerages already do this so I was a bit surprised not to find something similar. The platform’s quotes (level-1) and charts are basic but it is not surprising since it is free.

A little note on exchange and ECN fees: These are the fees Questrade is forced to charge you when you make a transaction that removes liquidity from the market (i.e. buying at the ask or selling at the bid). Although these fees translate to mere pennies for most traders one can avoid paying them altogether by executing transactions as a limit (or stop) order instead of as a market order request. For US stocks you can also send orders to non-direct access ECN networks (LAMP, MNGD, or POST) to avoid these fees.

Most people will sign-up for the standard marginal account which gives you access to borrow funds at an amount more than your current cash balance. This extended buying power ability is very useful and can come in handy when you need to jump on market opportunities. Assuming you’ve bought on margin and haven’t settled your stocks after 3 days of the purchase the margin interest rate is prime + 3% which is inline with most brokerages. For more information about stock margins refer to this page.

One of the selling points Questrade likes to bring up is that for mutual funds they will rebate the trailer fees. They call this their Mutual Fund Maximizer. Trailer fees are commissions by fund management companies paid to your brokerage house for being the retailer that sold you your fund(s). This commission is an ongoing source of revenue for your brokerage as long as you keep holding onto those fund(s). You don’t see this fee because it is part of the MER of the fund. So Questrade is willing to rebate this fee back to you each quarter. But there’s a catch. You need a minimum of $36,000 in mutual fund holdings to be eligible for this rebate. The reasoning is simple. There is a processing fee of $29.95/month so the rebates will start paying back if your mutual fund holdings is worth more than $36,000 (based on a 1% trailer fee).


When making trades one of the primary concerns held by most people is security. Like banks, most discount brokerage companies deploy different protection strategies to secure your account such as randomizing and asking multiple security questions, displaying pre-selected image captchas that only the account holder would know, or even providing digital key devices which in conjunction with your secret password must be pressed to generate the final half of the login passcode each time.

Questrade’s security measures have improved dramatically over the years. For example, upon sign-up for a new account you are required to create a user ID, password, and define a security question. User ID’s are required to be 8-20 characters long while passwords must be at least 8 characters in length and include an uppercase, lowercase, and numerical (or symbolic) character. Although this seems like a standard approach across the web this is actually new and a big improvement for Questrade. They also now include extra verification steps such as when you attempt to log in to your account from an unrecognized system you are prompted with a user-set security question. Security advice is made available outlining how to protect yourself by taking precautionary steps like using anti-virus software to keep your computer clean. Interestingly, they have made the extra effort by partnered with Symantec, using Norton Anti-virus to continuously scan/monitor their own internal files, ensuring your investments and privacy on their end are secure. Questrade was also one of the few discount brokerage firms that were not affected by the Heart Bleed Bug — they were protected all this time. Although they don’t have security guarantees against intruders breaching accounts on your end, if there is fraudulent activity and it’s proven to be due to the negligence of Questrade they are in a position to cover your loss. Also note that Questrade is a CIPF member and so Canadian investors are covered up to $1,000,000.

Final Thoughts

Reviews online are overwhelming negative towards Questrade. Prior to writing this review I decided to read many of these complaints so that I could be aware of and keep an eye out for any of these problems. I even took note on exact steps for some of these problems with hopes of recreating them. I had originally planned to share a collection of these complaints but seeing as how many of them might have already been resolved by Questrade I felt the company deserved another look before passing judgment. So after spending a number of days using their entire suite of online tools, making trades, and attempting to recreate customer complaints I can report back and say that I did not experience a single issue. My conclusion is that either Questrade had fixed several of these earlier problems or these complaints were from beginning traders who were not familiar with the platform or with company policies.

Overall my experience with Questrade was a very pleasant one. Their “killer app”, so to speak, is free, no commission charge, ETFs (Exchange Traded Funds) and that one can execute trades as low as 1¢ per share ($4.95 minimum) with no catch. It doesn’t get any simpler than that! In rare instances I sometimes come across other brokerages offering promotionals at $4.95/trade but when you dig deeper into their fine print it almost unequivocally is for “big fish” traders who must spend upwards of $100,000/month in trading activity to be eligible for the $4.95 offer. Clearly not for the average consumer. This is not the case with Questrade. With Questrade it is as low as $4.95/trade and a max of $9.95/trade — ETFs always being free. Period.

Questrade’s low commission rate is so good it serves as an enticer to make more trades more often and not have to hesitate waiting for that right moment in the market which will cover your commission costs. I am happy to see Questrade has made many quality enhancements, including a unified single sign-on approach, giving a more consistent milieu. There are a few areas that can be improved such as remembering user settings across different trading platforms, but with such dramatic savings found among all their services it seems understandable that one can’t always have everything. So I will give them a pass on that.

Should you join? Yes. Especially for those who are thinking of starting to invest. For someone like me who is a casual trader Questrade fits my needs perfectly. And after getting a better feel of most of what they have to offer I am more than confident they can accommodate me or any other person’s growing needs as an investor.  


Questrade Offer Code (Referral)

Use Offer Code: Canada to receive $50 in Free Trades from Questrade when signing up for a new account.
Click here for more details. Happy trading!

Questrade Review Rating - 4 out 5

4 Stars out of 5
User Ratings: 95% out of 100 (2175 votes)
by Emma LiFriday, July 25 2014

Questrade® is a registered trademark and/or service mark of Questrade, Inc. Questrade Inc. is a member of the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF).


Questrade Offer Code (Promo Code)Use Questrade Offer Code: Canada to get $50 when joining.
  1. Andreas M

    Thanks for the tip on the ECN fees. I was going to post a comment about what the charge was on them but with a handy search in this questrade review now i know ho wto avoid the fee altogether.

  2. Lorne N.

    I notice from time to time they offer free training courses if you're in the toronto area. I always thought about attending one of these but kept slipping my mind. one of these days though.

  3. George H.

    dummy me i just noticed the questrade promotion code on the right side. i guess i cant use it now (already joined).

  4. Gareth T

    okay I'm convinced ill give them a try. Worst thing i lose a bit of time and out $5 bucks

  5. Jordi L.

    Great Questrade Review!

  6. Jayden Rigo

    Geez, this thing is longer than the bible. My A.D.D. can't handle it. I'll just end up looking at just the pictures anyway.

  7. Hubert

    I'm a forex trader and definitely dont get involved in it without first getting your feet wet via practice accounts. I wish i had that advice when i began. Lost a lot of investment money because it was so darn addictive. lol.

  8. Federico Roseberry

    I keep getting new emails about Forex trading. Anyone know much about this forex stuff?

    This new email from them talks about contracts for difference (CFDs) trading.

    Thanks in advance.

  9. Ainsley Bradley

    Thanks for the review. I'm actually a bit surprised by the favorability. will have to think about it smore before joining though.

  10. Leandro M

    IQ really needs to merge Essential and Web as one because they are very similar.

  11. Alfredo B.

    Found out Questrade is the #1 discount stock broker in Canada. I may become a member later in the week. Thanks for the write up.

  12. Marko Robbins

    Thanks for the screen captures intermixed in this review above. It really makes it easier to get an idea what they are like. Seems very welcoming their service!

    Me and my spouse might give them a lookey.

  13. Luca

    Two reasons why i will be joining Questrade shortly. Free ETFs and free $50 promo code. Thank you.

  14. Jadon W

    I've used most online brokerages here in Canada and a few in the US (i have dual citizenship) and so far Questrade is near the top. Good stuff. No complaints yet. If i find any I will check back in here. Nice to see a lively chatter here.

  15. Nathanial C

    Wow this review is on steriods! It has everything i am looking for. Bookmarked, and Liked on Facebook!

  16. Luke

    I really wish credit unions would offer better payee options so i can add Questrade as an item payee and i can send money to my account quicker. Obviously this is not Quest Trades fault but i wonder if they have enough power to convince my credit unions to add them as a payee.

  17. Pacey

    Wow Bull's Eye has really improved from the previous platform. Will the IQ charts take on a Bull's Eye style? I notice Bulls are larger and resizeable.

  18. Zayne L.

    Why doesn't Questrade trade (buy/sell) bitcoins? That would be awesome. They'd be the first stock brokers in Canada to do so. They offer Forex trading which deals with currency so that would be a welcome addition! If you're listening please add it!

  19. Teddy W.

    It's really quite amazing that Questrade started back in 1999. I feel very old now.

  20. Grayson Galespie

    So far Questrade has been pretty good for me. For the fellas here asking what is the best research tools…for me it would have to be BullsEye and Market Intelligence. I find that as i keep getting more involved with Q i find im visiting other sites much less often.

  21. Raekwon

    Was talking with Questrade online customer support and they told me Windows 8 and Blackberry smartphones were in the works to have a IQ Mobile release app coming shortly.

    So horray for me!

  22. Austen

    i dont think IQ Edge has the native ability to set proxy settings within the app. If you are comfortable with Windows you could modify your routing table (via "route" command line) and set up your proxy that way.

    You can also do the same via a descent Firewall. It could monitor a running app and set up how it communicates out to the internet.

  23. Brandyn

    To gain access to the internet i use a proxy server for my VPN. So does anyone know how to set proxy service for IQ Edge?

  24. Garett B

    So the minimum initial deposit is $1,000? That's easy enough. Ok after reading this review i think questrade is right for me. Cheers!

  25. Bob Patterson

    Hey thanks for letting me know about Questrade IQ Essential and how i can use it on my BlackBerry tablet. I was searching my app store and didnt find for Questrade so know this new tip and trying it i can now do my trades on the tablet…yay! Thanks again.

    So for other BB tablet (or phone) users use IQ Essential. I believe the reason is because it supports HTML5 — a universal standard across all tablets and phones.

  26. Finn L

    Was checking the Deloitte site and looks like Questrade won the Deloitte Canada's Best Managed Companies award for the year. Nice! Congratulations! Glad i stuck with them.

  27. Aditya Watkins

    I am still trying to figure it out (i am not a computer guy) why IQ Edge keeps logging me out every 20minutes. I've gotten feedback which i am trying to verify but i have been told that it could be my internet connection probably is the cause (losing connection). Yes i am on wifi so maybe that is the reason but wanted to post here to see what others are saying if they have the same issue or just me.

  28. Ryker

    Actually Questrade's BlackBerry Mobile wont be ready until later in the year from what i heard from them (i am a BlackBerry user too). Right now i am just using IQ Essential on my phone. Works well.

  29. Trey

    Just wondering if BlackBerry Mobile is ready yet.

  30. Guy Kreger

    Hey this is interesting Questrade is also a self-clearing broker which means among other things they provide record-keeping services such as ensuring trades are properly documented with markets, and fund transfering. If my memory serves me they were with Penson for clearing so its good to hear they are doing it themselves now. Makes things much faster and more efficient.

  31. Ridge

    Not to long ago there was lots of talk about Bit Coin. It was all over the news. I am still not a big fan of this virtual currency and would prefer people stick to trading gold since it has an underlying value to the economy (ie, circutry, jewelry). I tend to buy gold on Questrade on a regular basis so just wanted to chime in on my feelings about it.

  32. Santino C

    Greetings from Manitoba. Been trading for 12+ years. Now that i am retired i have more time to grow my portfolio. So just wanted to say hello to this growing place on the web.

  33. Braedan Levanselor

    You can enroll into the DRIP program via completing the DRIP form located at Account Management – Find Forms. Fill it out and either mail it to them or upload it through myQuestrade. It's as simple as that. I recommend the upload method since they respond much quicker. Glad i could help.

  34. Seth Strack

    I hope i am not repeating myself since i do notice another noob just before my post but just wondering how to set up stock purchases via drip?

  35. Stocks Are My Life

    Welcome aboard to Questrade Allison! I am also new to Questrade but i am what i would consider a seasoned trader.

    The best and only way to pick stocks from my experience is to do your diligent research.

    Questrade offers some descent resarch tools via their myQuestrade page (when you create a new free membership account). For me i read a bunch of books and played with virtual money to get the hang of things before jumping into the deep end.

  36. Allison Artiquette

    I stumbled onto this popular review post and after having so called professionals handle my investments for decades and seeing lousy returns I think i am now more confident to take it in my own hands.

    That being said i really need to learn and get advice on where the best place on Questrade or outside to learn all of this.

    Right now i am more interested in how to pick the right stocks than how the trading platforms function. Any advice would be appreciated.

  37. Jakobe Tinkey

    I'm a sucker for $50 offer code for Questrade so you've given me reason to join. lol.

  38. Ridge

    Just wanted to give my first hellos here. I appreciate low fee trading and tend to be a holder of investments. Hope to be with them for a while. I mostly trade gold for now. Anyone else trade gold?

  39. Jeremy

    Does Questrade allow trading of BitCoin currency?

  40. Michelle

    Hey Sean from my experience they are commission-free ETF is for Canadian and US ETFs and there is no limit on how many you can purchase so its pretty amazing!

    I've been constantly buying and making use of dollar-cost-averaging since its free.

  41. Chant

    Hey everyone don't forget that Questrade has all tax statements up and available for download. So that includes T3, T5, T5008 too.

    All tax slips are avaialble through their myQuestrade area.

  42. SeanP

    Hi everyone! Glad to know there is a discussion about all things Questrade. So yea about Questrade's commission-free ETF purchase feature. Would this apply to Euro ETFs too?

  43. Zebadiah O

    As an extension to what this review is saying Questrade has an additional private insurance that covers up t $9,000,000. So your money is pretty safe with them. In fact its safer than your average savings bank account.

  44. Dexter Weide

    Not sure if there are other forex traders here but anyone know the minimum trading size for forex accounts?

    I think i saw somewhere it was 1 lot which equates to 100,000 units of the base currency but i wasnt sure. I will check with their Live chat online later.

  45. Jarrad Elmslie

    Nice to see ETF are free! I am a big proponent of ETF buying and so now i can do my DCA towards my RRSP in peace without incurring any commission fees. Thank you questrade!

  46. Joyce Stein

    Nice to see Questrade is rated A+ in Better Business Bureau. Amazing how times have changed for the better. Good for them! Good for us!

  47. Manav

    The reviewer is correct that Questrade Essentials is indeed a push towards HTML 5 and away from the craziness of Flash and Silverlight support.

    They deserve a lot of credit because other stock sites like Interactive Brokers still are adamantly pushing Flash. I despise flash because of its ability to eat my battery life in minutes when trying to trade.

    This alone should be reason enough to join Questrade.

  48. Robby H.

    I like how i can hold two types of currency accounts in the same questrade account and set how i want currency conversion to occur. I wish i had the same ability for my bank's savings/chequing account too. Kind of strange why not many brokerage firms do the same as these guys. Good job.

  49. Haydn Goldburg

    Can't remember who was asking but it was for more details about how Questrade views GTC and GTEM orders.

    GTC = Good 'Til Cancelled and i am pretty sure it about a month or so after you started the order before it ends. Although one would think it is to keep it open indefinitely that is not true (depends on the brokerage). But from my experience its seems to be about a month.

    GTEM = Good 'Til Extended Market and means your orders last until after the "after-hours" trading session is done for the day.

    Hope that helps.

  50. Malaki Kemble

    For people wondering once you open and fund you account with the minimum $1000 you can start buying right away. If i remember correctly you only need to keep up a $250 (in equity) to be in good standings which is fairly easy since all your stock value + cash just has to be $250 or above then you are okay. And even then they dont raise a fuss about it (they may email you though).

  51. Brandt G

    My situtation is similar in that i am not a big time trader and prefer holding stock for long periods and so after my long research i have to say Questrade fits me perfectly. I like how there are no constant fees so i can just buy and sit back and profit

  52. Akash Coleman

    The big plus for me is free ETF's so i am going to discuss with my partner and we will strongly lean on joining Questrade soon.

    Much love from Manitoba in this review of the ages.

  53. Stockster

    Ok been with QT for about a month now after first reading about them here on this great review and my verdict is a thumbs up. No complains and never any hassles. They are very quick in getting back to me and their live help is responsive.

  54. Alonzo

    Wow how things have come along way. From the different pictures of the old looks it seems they've made some big strides to please everyone. Good job and so i will give them a try since it also is nice to have the $50 offer code too

  55. Jovanni

    Yay i am using Questrade IQ Mobile right now to make a trade and i am impressed. Works well.

  56. Jensen

    I've been using two brokers at the same time Questrade and TD Waterhouse for a few years now and so i think i will make the jump and close my TD account finally. They seem to have worked out their issues and seem solid now.

  57. Jahir Pearcy

    Awesome review but was wondering is there a way to transfer from my RBC eSavings account (USD funds) directly to my Quest Trade tfsa account?

  58. Tyriq

    For the guy asking about TFSA/RRSP if you want to keep stocks with their currencies you would set the settlement currency to "Trade Currency". However, if you don't have enough USD to buy US securities Questrade will auto convert what it needs from CAD to USD.

    For regular margin account Questrade doesn't convert but lends you on margin. So if you dont have enough available funds you will go into the negative when it settles in 3 days and interest will accrue.

  59. Kenya P.

    Questrade treat's TFSA accounts exactly like RRSP accounts and interestingly accounts that settle in CAD will make big savings when you buy/sell USD securities on the same day because Questrade only converts the difference between any buy and sell.

  60. Frankie

    Dumb question but do i have to manually exchange funds withn my margin (TFSA) account into USD before buying USD stocks? Yes i have read in this review that RRSP registered accounts can do this for you automatically but was wondering about it for TFSA accounts that questrade offers.

  61. Tyrone Pier

    @gordon you make valid points but you should have pointed out that people can still create practice accounts that give them like $500,000 so they can practice trading and once they get comfortable with it they can move over and begin trading for real in Questrade IQ.

    That is how i began and it worked well for me.

  62. Norberto Y

    Questrade IQ Mobile is much better now than its initial launch. I was not a fan of it last year but now i am enjoying it. So hurrah for Questrade listening to its customers.

  63. Gordon

    Some advice for those who are newbies in stock. Please start off with only normal stocks and stay away from more advanced securities like peeny stocks, pink sheets, and related.

    Sure a company can look incredibly attractive with stunning patent holdings, cash flow, backorders but this certainly doesn't equate to stock price risings. There is a difference beween what stock price is and what it should be. And so although as a beginner you may get lucky at times eventually you'll end up giving it back and the rest of your shirt on your back.

  64. Rory L.

    @Learner, from my experience this process you describe is never smooth no matter who the discount broker and likely over the following days/weeks your displayed profit/loss may appear all wacky. However, when things settle down your current holdings should change to become a new symbol once the companies in question are relisted.

    I use to own GM through Questrade prior to their bankrupcy and continue to hold them when they emerged out of it.

  65. Louis

    To the fella that brought up Norbert's Gambit strategy. Very interesting. I will give it a try with Questrade when i join later this week.

  66. Stock Learner

    My question doesn't relate specifically to quest trade but i was wondeirng what happens to OTC securities when they were delisted but then are re-listed on an exchange?

    When re-listed i think new equity is issued so then what happens to those who had original holdings? Are original positions nullified and void or would they still exist but in a different form and quantity?

  67. Diego Verian

    Has everyone received their T3 and T5 slips from Questrade yet?

  68. Kirk Underwood

    So let me get this straight it is 1 cent per share, min 4.95, max 9.95 for Questrade? How come i never heard about these guys before? I clearly am living under a rock.

    Great review! Regards.

  69. Christoper Faulkner

    Yes paying through a bill payment is a common way to fund a Questrade account. So as long as ING show them as a Payee you'll be fine and good to go.

  70. Omari G.

    Anyone know if i can use ING to fund your Questrade account? Because right now under pay bills area of ING i can select Questrade Inc and put in my account number. Is that acceptable?

  71. Wendell

    I'd love to see Questrade IQ desktop version made for Linux. I know i have other options like IQ Mobile, Essential, and IQ Web but i am just curious to try a native application since i dont have a PC or Mac.

  72. Christoper S.

    Thanks for the live help link. Just used them now and they were responsive and answered all my questions. I am going to pull the trigger and join. Thanks for the $50 free trades.

  73. Diamond Dodd

    This review does a pretty good job answering your questions already @cherry but here are your answers:

    a) Questrade already has the ability to convert Cdn money to USD inside your accounts. Each account is actually made up of 2 sub-accounts. One for Cdn the other for USD.
    b) There are plenty of ways to fund USD such as mailing in a USD cheque or PAD (pre-authorized deposits) or via a bank draft.

  74. Creme Cherry

    Yea so i just opened up a few Quest trade accounts and had a few questions for you busy bunch.

    - What's the best way to get USD into my new accounts?

    - Can i use two or more banks to fund my accounts?

  75. Bart Wheelwright

    Hey promo code for $50? That is all i need as a reason to join

  76. Magen S

    If you are referring to the Trading Academy seminar then yes its good. I've taken them. It's a thorough education on how to trade stocks, options, futures, and much more at questrade.

  77. Jarod

    Has anyone attended Questrade's free learning seminars on Yonge Street?

  78. Wallace Butterfield

    Hey, hey! I am becoming a member with questrade and was in hunt for a workable offer code! Thanks man! Works perfectly.

  79. Miguelangel Penne

    For the person asking how to buy TSX stocks on questrade here is a quick guide:

    (your stock letters).to for Toronto exchange
    (your stock letters).vn for Venture exchange

  80. Jelani L

    My thoughts are that banks are no way in the league of questrade. Banks have much higher commission rates and most require rediculous minimum deposits (eg, $25k).

    The only reason one might consider a bank over questrade would be if the bank offered access to securities that questrade didn't have which is rare. Questrade IQ gives you access to otcbb and pink which are what most of the penny stocks trade on.

    Interactive Brokers (IB) is not for beginners and they have a lot of hidden fees which questrade does not.

  81. Rahul Mayo

    @kelly and others try disabling addons in your browser such as flash and adblockers. The tend to have affects on eSignature. I ran into the same issue way back and i ended up resolving it instantly when i used a bare bones (addons disabled) Firefox browser. It will work too in Google Chrome.

  82. Kelly

    Was having troubles sign up for an account on quest trade when i got to the eSignature part (yellow box to sign) and wasy giving a message about something "sginature not added" but it seems the problem fixed itself as soon as i came here about to ask someone for help.

    You guys are good luck apparently. rofl!

  83. JJ

    Questrade Essential online app is pretty descent. Thanks for making me aware of it. It's funny i've been with them a short while and never knew it existed. Makes it easier for me when i am outside.

  84. Zayden

    Reading the comments here i just want to let some of you know you cant rely on CRA's website to get an accurate representation of your contributions and available room that you may have due to your investments in a registered (e.g. RRSP) account.

    You need to look at your RRSP contribution receipts which will always be offered by your broker and banks (in this case Questrade does so between now and March 15).

    When it comes to these types of accounts it is up to you to keep track of your contributions since CRA only updates once a year.

  85. Adonis S.

    Withdrawing is free when done using Electronic Fund Transfer (CAD or USD) and arrives approximately within 3 business days.

    You can set up withdrawing by uploading online a void cheque you scanned in of your bank through myQuestrade > My Funds > Withdrawal Funds.

    It's a pretty simple and efficient process.

  86. Eliot Johnston

    Ok so i am now very interested in opening a new account with Questrade; more specifically a TFSA account.

    So i'm wondering how easy is it to withdraw my money from this new TFSA account? Is there an extended delay until it appears in my bank account as compared to a non-registered account? Are there any fees to do so?

  87. Joe

    Question to you geniuses out there.

    If my account is settled in CAD and then i decide to convert whatever to USD so i can the proceed to purchase stock on an American exchange such as NASDAQ would the best recommendation be to create a new account that was specific to only settle in USD or is it possible to use my current account with some parts of it set aside as being USD?

    Thanks in advance.

  88. Moshe A

    Anyone attempt Norbert's Gambit as a way to significantly reduce the conversion fees from CAD to USD (or vice bersa) with Questrade?

    From my experience it works. You just buy whatever you want and short the same amount on a different exchange (assuming the stock is sold on both exchanges) and then you either call/live chat/email and tell them to convert the holdings to the equivalent on the other exchange.

    One restriction though is for registered accounts there are "short" restrictions.

  89. Shaan Pattison

    Much love for the $50 offer code! Joining as I write this.

  90. Garth T.

    Just a tip for people interested in buying Canadian ETF's from Questrade. Don't forget to append the ".to" to the end of your ticker symbol. For example: "cbo.to".

  91. SpaceJunkie

    It's been 3 months now and i can honestly say i am enjoying my stay at Questrade now. My initial fears were unfounded and i am a happy member.

    Hope my mini review helps anyone else thinking of joining.

  92. Bryan

    For the person asking about short selling. It depends on the type of account you have. For registered accounts shorting is not allowed. But for many other accounts it is perfectly fine. Speak to questrade using LiveHelp online and they can give you more details.

  93. Blaise S

    Although I have never had to wait when calling their help desk on the phone if anyone is waiting a bit my friend gave me a tip: dial in and select Mandarin because the wait queue is shorter and because all their reps speak English you dont have to concern yourself that you selected a different language. Just a fun factoid.

  94. Allan D.

    Simply a brilliant review on questrade. How you guys were ale to stitch all this depth is beyond me. If i join i will credit you guys for the excellent writing.


  95. Ladarius

    @Telly, all you need to do is use the Bill Payment feature to link to QT. That will solve the transfer to QT. To set up the link the other way send a void cheque image through myQuestrade. It's pretty easy and quick.

  96. Telly Tunz

    Just signed up for questrade and ING Thrive (chequing). Thanks for the $50 offer code!

    How does one link the two accounts? I want to transfer from ING to questrade?

  97. Laurie B.

    For the person asking what happens if you purchase U.S. stock with a CDN TFSA.

    When you buy a non Canadian business you get your dividends in USD. If i recall since it isnt a retirement registered but a TFSA then the U.S. will do a 15% holding tax (this is not by QT but the US's IRS) and you never get that back. With RRSP the US and Canada have an agreement that such a tax holding doesnt occur.

    However, if you buy a Canadian company from American exchanges using USD you get dividends in CAD. But in this case Questrade will go about converting automagically into USD for you. And there is no such thing as a holding tax.

  98. Justin T.

    Anyone know when questrade will be posting up t5008 slips?

  99. Ron

    Curious why does QTrade separate things like transaction activity, e-statement, cash flow history, etc when it seems like they should just be one screen showing them all in one place? I guess i am missing sometihng but nonetheless it is a nice layout and looks easy to use.

  100. Sergio

    Bitcoins? Are you serious? That is the first time i have ever heard someone suggest it. It would be pretty cool if discount houses accepted it. Questrade are you listening? It would put a unique new edge for them. Nice suggestion!

  101. Yashawn E

    Anyone know if questrad accepts bitcoins for deposits?

  102. Troy Badger

    Yup i just had to leave TD and join Questrade because their commissions were crazy. So i thank you for this very descent questrade review because its enough to get me to convert. Also a double thanks for the free questrade offer code for $50 it worked for me.

  103. BeachPTA

    @Curious Me it sounds like you are a low-activity investor (or someone new) and so Questrade will likely be best for you since they have no hidden fees and its a no nonsense place. I've been with them for 6 years and its been great.

  104. Curious Me

    Hey is Ques trade for me? As a student i am looking to buy some stocks ~$5K or so so nothing crazy and doing so for long-term.

  105. Adolfo

    Goodbye iTrade. Hello Questtrade! Finally, what i was looking for. So this offer code is still good right?

  106. Virgil

    Thanks for the questrade promotional code. Was brought here looking for one. I assume its called a ofer code too.

  107. Tyrel

    As a matter of fact yes its possible to transfer TFSA registered accounts @ben. But just realise that doing so may (usually does) incur a transfer fee out of the bank. Questrade doesn't have any transfer in fee but your local bank might have a transfer out fee so best to call them up and ask if they do. Shoul dbe an easy process to transfer.

    But you are correct that if you manually withdrawal from the account you actually lose that space for the remainder of the year.

  108. Dexter B

    Its easy. Inside My Questrade go to click the My Acocunts tab > Account Management > Currency Settlement (located in the left side bar of the page). Hope that helps ya!

  109. Erick

    Can someone point me to myQuestrade and how to change currency settlement preference?

  110. Coleman S.

    Although i appreciate the intense work put into making this review i am satisified with having hte questrade $50 offer code so thank you and i will be joining tomorrow.

  111. Dominic Hotchkin

    T5 and RRSP contribution slips will be made available to all those wondering within the first 60 days of this new year.

  112. Conrad McMurry

    Hi @Anonymous. That's a common question. Because it is a registered account the moment you make a deposit into the account it is counted as a contribution right away. You will get a tax receipt for tax deduction purposes. So cash inside RRSP is still counted as a contribution.

  113. Anders K.

    Hey cool i am creating a questrade account right now and esignatures works! Looks like i am almost set to go. Hoping i can begin trading tomorrow because i have a few picks i want to get into asap!

  114. Trent Plumbe

    I was looking for a questrade offer code and it lead me here. Much thanks and god bless!

  115. Anonymous Coward

    I'm a total n00b and was wondering. Yea so i have a questrade rrsp account now. So does it count as an RRSP contribution if i transfer money into it or do i have to like buy stocks and stuff for it to count as contribution?

  116. Jefferson Wagner

    If it wasnt for this $50 offer code for questrade you mentioned above i would wait until my partner got back from overseas. I can't resist free cha-ching!

  117. Jaymie Knox

    Thsi review is massive! Bookmarked and shared on Facebook. Hey 95% rating is a good enough indicator for me so thank you.

  118. Soren Fliehmann

    Although i am a US citizen i just wanted to inform other people that are in my situtation that you can indeed open a Questrade account like me but you must have a Canadian residency address. It's that simple. So you should be able to even get the $50 questrade promotions too.

  119. Luke Day

    Nice work putting this together. I remember these guys when they first started a decade ago and never really considered joining. Reading this i now have to go call and do some digging with ScotiaBank because in many ways i didnt know i had other options that could save me money if i switch over to someone like this.

  120. Garrison O.

    Anyone recently shorting a stock? Just wondering i use the bid price or what? I was going to ask their online live help rep but it seems you guys here are more in depth and more conversational.

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