Are you tired of going into a big store and not being able to find help? Retailers should treat you with respect when you try to spend your hard-earned money. Instead, they make you do all the work.
You have to figure out where the stuff is located and how much it costs. To choose among several items, you have to do your own research, since you can’t rely on store staff to know anything.
Then, you often have to scan and bag your own purchases to avoid line-ups at the cashier’s desk. Whatever happened to service with a smile?
There’s nothing more frustrating than being ignored or shrugged off when you try to ask questions. But that’s the status quo at many large retail chains.
I recently went to my local Canadian Tire to buy an iron. I found two $49.95 models with the features I wanted. But the cashier rang up one at $59.95 and one at $69.95, saying they were on the wrong shelves. Read More…